Business Beliefs

Our Company

RobinsonBush exists to serve by benefiting people. We are built on integrity and high ethical standards. Creative thinking, innovation, and action-oriented solutions are encouraged. We are driven to produce sustainable results. Our firm does not sell, broker, or represent any insurance products or services for our clients and we work solely as professional consultants on behalf of employer groups. We believe this business model has allowed us to maintain our objectivity and focus strictly on meeting the needs of our clients rather than any potential finacial gains for RobinsonBush.

Our Clients

Our clients receive competent consultation and exceptional service. RobinsonBush actively listens and finds solutions that best meet client needs. We pride ourselves on developing long-term relationships with our clients. Our worth to clients is not only measured on past accomplishments, but on how we add value each day.

Our Employees

RobinsonBush hires and retains competent individuals with exceptional standards who focus on what is right for the client. RobinsonBush employees are treated as a valuable company asset. Employees are respected for the integral part they serve within the team. Employees are knowledgeable, compassionate, honest, and proud of what they do.

Our Team

Each employee adheres to a code of professional conduct which includes the following:

Serve clients with integrity, competence, and objectivity.

Actively listen to determine specific needs and tailor recommendations and solutions.

Be actively involved and meet regularly with each client.

Look beyond convention and be innovative.

Recommend solutions that are realistic, results-oriented and measurable.

Be an advocate for the client.

Maintain a continuous understanding of the changing marketplace.

Resolve issues in an effective and timely manner.

Be pro-active, caring and dependable.

Treat each client’s service issues with urgency.

Be highly accessible and clearly communicate with all involved parties.

Focus problem solving on root cause issues, not masking symptoms.

Provide outstanding value.

Guarantee competent work.

Fully disclose professional fees and expenses

 

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